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Customer Q&A

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Q

Can i engrave glass with 3500w ? If i cover the glass to not reflect it can be possible ?

By Gaby Sep-24/2019 09:38:41

A

Hello, it can't carve glass

It just works on the alumina oxide, copper and other non-reflective materials,Wood, gray paper, leather, bamboo, blackening plastics, rubber, ect.
Can not work on the stainless steel, alloy, glass, and some reflective materials.


Q

Can the 3500mW laser module be replaced with the 20W module if bought separate?

By Cory Aug-23/2019 18:00:29

A

Hello Cory,
The 3500mW laser module can be replaced with the 20W module.

Q

Hello. 1. How many seconds, minutes, hours, can it run continuously without heating? 2.What is the life of the laser? 3.What is the maximum cutting depth? Thank you.

By Florinel Meraru Aug-18/2019 15:22:20

A

Hello, this laser module is very high quality, our specially designed radiator can control the laser no more than 50 degrees, generally normal temperature is more than 30 degrees. Normally in the life of 3 months to 1 year, we have a one-year warranty, and any laser damage will be replaced free of charge (except for man-made damage). With a cutting depth of about 2mm, this machine is mainly for deep engraving metal engraving function, and it is recommended to cut the function of Master 20W machine.

Q

Is this device any good for printing photos onto wood? The 3500mw version says it is, but the 7w doesn't mention it. I want to cut and engrave photos onto wood, so I want the 7w laser with an additional 20w head.

By Stenny Aug-16/2019 17:26:11

A

Hello Stenny,
Can be carved on wood. But 7W machines are not recommended to use pictures to print, because the character picture prints no 3500mw effect, 7W is more suitable for deep logo engraving metal engraving. 20W is mainly cutting function

Q

Good day. I'm very interested in the Product". I just want to know does it cut as well or only engrave? if it can cut how thick wood will it be able to cut?

By Spannie Jul-29/2019 10:42:04

A

Hello Spannie,
It supports metal engraving including alumina oxide, copper and other non-reflective materials, depth of engraving ( 0.5 - 3mm wood ), thickness of cutting ( 2mm )

Support engraving materials: wood, gray paper, leather, bamboo, blackening plastics, rubber, alumina oxide, copper, etc.

It is not possible to directly engrave the metal with strong mirror reflectivity, which may cause injury to the operator or burn the laser

Q

Can the 3500mW laser module be replaced with the 20W module if bought separate?

By Cory Aug-23/2019 18:00:29

A

Hello Cory,
The 3500mW laser module can be replaced with the 20W module.

Q

Hello. 1. How many seconds, minutes, hours, can it run continuously without heating? 2.What is the life of the laser? 3.What is the maximum cutting depth? Thank you.

By Florinel Meraru Aug-18/2019 15:22:20

A

Hello, this laser module is very high quality, our specially designed radiator can control the laser no more than 50 degrees, generally normal temperature is more than 30 degrees. Normally in the life of 3 months to 1 year, we have a one-year warranty, and any laser damage will be replaced free of charge (except for man-made damage). With a cutting depth of about 2mm, this machine is mainly for deep engraving metal engraving function, and it is recommended to cut the function of Master 20W machine.

Q

Is this device any good for printing photos onto wood? The 3500mw version says it is, but the 7w doesn't mention it. I want to cut and engrave photos onto wood, so I want the 7w laser with an additional 20w head.

By Stenny Aug-16/2019 17:26:11

A

Hello Stenny,
Can be carved on wood. But 7W machines are not recommended to use pictures to print, because the character picture prints no 3500mw effect, 7W is more suitable for deep logo engraving metal engraving. 20W is mainly cutting function

Q

Good day. I'm very interested in the Product". I just want to know does it cut as well or only engrave? if it can cut how thick wood will it be able to cut?

By Spannie Jul-29/2019 10:42:04

A

Hello Spannie,
It supports metal engraving including alumina oxide, copper and other non-reflective materials, depth of engraving ( 0.5 - 3mm wood ), thickness of cutting ( 2mm )

Support engraving materials: wood, gray paper, leather, bamboo, blackening plastics, rubber, alumina oxide, copper, etc.

It is not possible to directly engrave the metal with strong mirror reflectivity, which may cause injury to the operator or burn the laser

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can i engrave glass with 3500w ? If i cover the glass to not reflect it can be possible ?

By Gaby Sep-24/2019 09:38:41

A

Hello, it can't carve glass

It just works on the alumina oxide, copper and other non-reflective materials,Wood, gray paper, leather, bamboo, blackening plastics, rubber, ect.
Can not work on the stainless steel, alloy, glass, and some reflective materials.